Intangible goals that resist measurement are a constant problem for anyone trying to improve their quality of life. It is easy to measure your progress towards quantatative goals; for example, if I want to have some indicator of my general physical fitness, I can use the number of push-ups I can do or my resting heart rate. But for things like,
“How well am I maintaining my friendships?” or “How much do I contribute positively to my work environment?” it’s a little more challenging to measure your progress.
But resistance to measurement doesn’t make these kinds of goals any less important. Luckily, there a few strategies to wrap your mind around your abstract pursuits:
Measuring the Human Touch
I have a real problem maintaining personal relationships — I always seem to have a hard time keeping a regular stream of communication going with anyone but the people I see everyday. And it’s not because personal relationships are not important to me, it’s more a function of having other things going on and it generally slips my mind at the end of the day to write an email to a friend abroad or to call someone nearby that I don’t see very often.
I’ve addressed this problem by reducing the social clutter I have and being explicit about what I need to do to feel connected:
- Ruthlessly eliminate distractions from your goal. Discrete, measurable activities can be waylaid by unimportant distractions, abstract goals doubly so. In order to keep an eye on how much communication I’m actually having with my friends and family, I’ve sopped spending time on Facebook or any sort of chat platform when I can afford to, and instead started focusing on phone calls and emails. By choosing only two streams of communication to focus on, I’m less distracted by meaningless buzz.
- Be clear about how this goal contributes to your life. Because abstract goals can’t be measured in dollars earned or time saved, they tend to be relegated to a lower level of importance. But even if I can’t always be clear about the why or the how, I know my social network is intimately connected to my sense of well-being and purpose, as well as my productivity. I now budget time for my friends and family the way I would anything else, because they’re as if not more important.
- Make a list of tangibles that describe the intangible. While your overall goal might not be clear-cut, a careful examination of the contributing actions reveals lurking indicators. For example, I recently made a list of the 20 relationships I need to maintain on a monthly basis at a bare minimum. If this sounds cruel and arbitrary, consider the alternative: a chaotic, uncoordinated effort to “stay in touch” with everyone all at the same time — someone always gets inadvertently left out, but they’ll see it as intentional. I can certainly expand this list, but I know that to shrink it would be unacceptable, and so follow it.
- Record your progress, or you might as well not be making any. This is one of our main tenets here at A Life Out Loud: if you’re writing your thoughts and actions down, you have no way to witness any change in yourself. It’s necessary to be explicit about your goals and put them into words, but it’s even more important to then track those goals. Seeing progress recorded makes it more real to you and encourages you to keep going. I now integrate email writing to friends and phone calls to family into my Google Calendar, so I know that they won’t be forgotten. For friends that I don’t talk to all that often, I keep a running list and try and call two or three at a time every week. If we happen to have more frequent conversations, terrific (i.e. I’m probably being successful in my endeavor for more social interaction), but if not I know at least I’ve kept in regular contact with everyone that matters.
Take a Well-deserved Vacation from Your Guilt Trips
I used to really give myself a hard time about this, but I’ve since learned that guilt is not a positive motivator. Even when it works, you gain very little emotional reward for meeting your goal. Actually, when you motivate yourself through guilt, you don’t really have “goals,” because you define them in negative terms, so instead you just have punishments for not doing those things, there is no satisfaction in meeting them, other than relief.
Instead of guilt, it’s useful exercise to develop indicators for your own success in improving in certain areas of your life and applying them every couple of weeks or so. As an example of the above, if I want to make it a point to maintain my relationships with a secondary group of friends (those I don’t see often in person), I can make a list of ten people I want to call or email every two weeks just to be sure there’s a consistent ebb of communication. If that sounds too sterile or pragmatic to you, then you’re in the same place I was. I thought that making any list of relationships was exclusionary and cold, and that trying to quantify something like friendship was at best a fool’s errand. However, when I thought more about it, I realized by refusing to make decisions about who I wanted o include in my life, I was excluding everyone in the process.
In addition, by not keeping track of how well I was doing toward this end, I had no indication of exactly how regularly Iwas communicating, and I no way to measure how successful I was in improving my secondary personal relationships. How was I winning by being “passionate” and “spontaneous?’ Passion is a motivator, the most important and healthy of motivators, but it’s not a method, it’s not a recipe for success. As for spontaneity, it can be wonderful to randomly decide you want to take your girlfriend out for dinner or take some vacation time and visit a family member. But that doesn’t mean that you can be successful in achieving your goals by having a half-formed intention and assuming it will come to fruition.
One of the most eye-opening realizations of my life was understanding that great people who achieve great things work tirelessly with consistent focus and passion; you simply do not stumble into success in you goals. While that may make you feel overwhelmed, it’s actually a very powerful idea; there is nothing inherent that determines your path or your achievements, they are a function of your ability to determine what you want, to devise a way to get there, and to find a way to measure your progress.
Now to refine this a little, let’s choose another example. So you notice that when you leave your office job at the end of the day, you generally feel tried, unmotivated, you’d prefer to sit in front of the TV, and you feel frustrated with your co-workers and their attitudes. A proactive, measurable way to deal with this problem might look something like this:
You assign yourself a score weekly from 1 to 5, 5 being the highest. You get one point for doing each of the following:
- You take a conversation past ordinary pleasantries with someone you don’t know very well and learn something new about them.
- You re-work how to do something in your job that will prevent unnecessary work later and thus reduce stress and your workload in the future. This might mean reorganizing a folder on your computer, or creating a template for something you type infrequently but is time-consuming to make from scratch, or simply cleaning up your office and getting rid of things you don’t need. This really has an unbelievable effect in the long run.
- You do something spontaneous and unnecessarily nice for one of your co-workers. This could mean buying a few apples and putting them on a nearby table for people to take (notice I didn’t say donuts, donuts are not food), or writing a thank you note to someone for something which you know they expected no thanks.
- You make it point to take your whole lunch break, invite coworkers to eat their lunches without outside or at a restaurant, or simply take your sandwich for a walk (even in the winter: a brisk walk in the winter will make you feel better than eating at your desk under fluorescent lights).
- You keep a running-to-do list of things that need to be done immediately and things that you would do if you were the kind of professional you wanted to be. The latter category might be anything from learning to touch-type to learning 20 words in German to sending some comments to a colleague on how something might be improved.
Each week, you then grade yourself out of 5 and then reflect on what you could do better. As these things become habits, you can add new things or remove things that don’t seem to work. All of these tasks have common themes — they focus on planning instead of responding to life, they increase your professional and personal value, and they enliven your own day and those of the people around you. The more mundane your life seems, the more opportunities there are to fill it up with some passion and productivity.


